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Expertise Can Cause Blindness

Changing the world requires leaders with new vision.

Six blind men are asked to determine what an elephant looks like by touch. The one who touches its leg says the elephant is a pillar; the one who touches the tail declares it a rope; the one who touches the trunk thinks it a branch; the next says the ear is a hand fan; another declares the belly a wall; and finally one feels the tusk and says it must be a pipe.

Like the six blind men in this Jain story, our social change leaders are too wedded to our sector expertise; we’re often blind to the importance of other sectors and to the complex strategies needed to tackle big issues. As a result, we sometimes invalidate the work of other sectors (and others invalidate ours). Some examples:

Our current leadership models are outdated. Today, we are living in the aggregation age. We have long since left the industrial age and have even moved through the information age. But our leadership models have not caught up.

The industrial age broke us into separate social systems—education, health, judicial, etc. The information age created experts who often had multiple degrees to prove it. Together, we’ve created sector specialists who argue that if only the social sector got more funding, it could change the world.

The challenge of treating social problems as distinct areas that require distinct expertise is that our world does not operate like a machine—it is an ecosystem in which everything is connected.

Facebook and iTunes are good metaphors for leadership in the aggregation age: They facilitate access to the kind of information we need when we need it.

Successful social change leaders in the aggregation age require six qualities:

  1. Translation—the ability to translate across sectors
  2. Jack-of-all-trades expertise—cross-sector knowledge
  3. Respect—an understanding that all sectors have a role to play in change
  4. Empathy—the ability to sit in the mindset of each sector
  5. Facilitation—the ability to create collaborative solutions
  6. Big picture thinking—the ability to see and describe “the elephant”

At the conclusion on the elephant story comes the moral: “The disputants … rail on in utter ignorance of what each other mean; and prate about an elephant not one of them has seen.”

We need wise leaders that can embrace the viewpoint of all sectors and see the bigger vision for all.

© 2012 Rich Tafel. All rights reserved.

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